At Boxgola Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing our website and providing your personal information, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, billing address, and delivery address.
1.2 Payment Information: We collect payment information when you make a purchase, but this information is processed securely by our third-party payment processor. We do not store your complete credit card details on our servers.
1.3 Cookies and Automated Data Collection: We may use cookies and similar technologies to enhance your browsing experience, analyse trends, and collect information about your interaction with our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, services, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.
2.3 Improving Our Services: We may use your information to analyse trends, track user movements on our website, and gather demographic information to improve our products and services.
2.4 Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, delivering orders, and providing customer support. These providers have access to your personal information only to perform these tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
3.3 Aggregated Data: We may share aggregated, anonymized data with third parties for statistical purposes. This data does not allow for the identification of individual users.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1 Access and Correction: You have the right to access, update, and correct your personal information. You can do so by logging into your account or by contacting us using the information provided below.
5.2 Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
5.3 Deletion: You may request the deletion of your personal information, subject to certain exceptions prescribed by law.
6. Children’s Privacy
Our website is not intended for use by children under the age of 16 years. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after any modifications indicate your acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Boxgola Ltd.
New Farm, Mill Lane, Old Marston,
Oxford, OX3 0QG
Email: gary@boxgola.co.uk
Phone: 07789 884693
Last updated: 26/04/24
